I have stayed at this hotel close to 20 times now over the years. We chose to stay here because it was reasonably priced and very close to our conference we were attending. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. It is a bit dated and the hotel had extra security at night. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Nothing wrong with the hotel per se. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. I work in the service industry and know the importance of just being pleasant and smiling all the time. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. Select Comfort beds feature premium bedding. Maximum capacity of extra beds in a room is 1. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. We look forward to being of service . We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Yonge Street is less than 3.6 miles away. The smell of weed was everywhere I turned. - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Near Ontario Science CentreMake yourself at home in one of the 354 air-conditioned . Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. Food in the restaurant was good. 6 photos. All rights reserved. Check your booking confirmation email to find your booking number and PIN. #2 Best Value of 1,623 places to stay in Toronto. toronto don valley hotel and suites bed bugs. Guests are required to show a photo identification and valid credit card upon check-in. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. Other facilities include a fitness center. The new rooms have beautiful furniture, nice balconies and huge bathrooms. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. "The beds was big and comfy. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Spotless and ideal hotel in North York district. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Refrigerator I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. UnionPay credit card, . To edit a review youve already submitted, contact our Customer Service team. Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. Aller directement au contenu. Please note that all Special Requests are subject to availability and additional charges may apply. Plus, I was pleased with . . My boyfriend has service experience and felt it was all handled well. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. After you book, we'll provide details so you can contact the property directly. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The tub shower combo was not renovated. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. Taxes and fees that are shown are estimates only. C$ 205 total Expedia. Flat-screen TV Commute was not to bad into downtown about 25 minutes also to other shopping malls. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A full hot breakfast is served each morning. The front desk would not provide a roll-away bed . There is a Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride. The air in the hotel room was so dry, my boyfriends nose bled one night. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. But wasn't told it was PER DAY or that when I added my boyfriends vehicle that they would charge me an additional $13.50 PER DAY, not even for ONE day! Guests arriving at the hotel are welcomed into bright, elegant, natural light-filled . Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. Please dont include personal, political, ethical, or religious commentary. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveler reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". This is the version of our website addressed to speakers of English in Canada. Now &163;144 on Tripadvisor Homewood Suites by Hilton Nashville Vanderbilt, TN, Nashville. Reviewed January 4, 2016. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. But wasn't told it was PER DAY or that when I added my boyfriends vehicle that they would charge me an additional $13.50 PER DAY, not even for ONE day! We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). In addition, the signal on our TV came in and out intermittently and would often freeze. DoubleTree by Hilton Hotel Toronto Downtown. . We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. Second, the room wasn't what I expected at all. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Didn't use the pool. We complained the front desk manager and pictures . Stay at this 3.5-star family-friendly hotel in Toronto. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. There was a problem loading the reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. These opinions do not necessarily represent the views of Booking.com. Everything was good and clean. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. All elegant units come with stunning views. Aller directement au menu principal. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. Iron Guests under the age of 19 are only allowed to check in with a parent or official guardian. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. Please see our partners for more details. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. This location was convenient for my family to pick my brother up and return hi. Toronto is celebrating its most disgusting bugs and it's already terrifying - blogTO - October 26th, 2021 5 ways you can save money as a millennial living in Toronto - blogTO - October 21st, 2021 Health Programs & Advice - City of Toronto - October 14th, 2021 Guests can also relax in a sauna. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. The Commonwealth Ballroom accommodates up to 700guests. Upon arrival the front desk staff was great and everything seemed in order. Read more about possible travel restrictions before you go. Air conditioning Inspect the room carefully: mattress, behind headboard, night table etc. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Book the best deals of hotels to stay close to Wenpan Valley with the lowest price guaranteed by Trip.com! . Please see our partners for more details. Modernly decorated rooms offer free WiFi. This family-friendly hotel is 8.1 mi (13.1 km) from Toronto Eaton Centre and 8.5 mi (13.7 km) from Scotiabank Arena. broken bed, the legs dont touch the floor so when you lay down, the bed wobble dry gum on night table, balcony door is jammed closed and the front Manager Marc is . WiFi gratis. 347 reviews. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Yonge Street is less than 6 km away. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. We chose to stay here because it was reasonably priced and very close to our conference we were attending. Review tags are currently only available for English language reviews. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Toronto Don Valley Hotel And Suites. Clean, spacious room, friendly staff, good value. Flat-screen TV I did see the older rooms which are outdated but not too bad, I just wouldn't stay in them. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Other highlights at this Art Deco hotel include a . As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. I did not have these bumps all over me my entire trip. Get the travel advice you need. All cribs and extra beds are subject to availability. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Most of the staff was kind and friendly. 5 - 16 years. I was told by the manager that nothing was found however no report was not given to verify the conclusion. If your plans change, you can cancel free of charge until free cancellation expires. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. You have a choice of two double beds or one king bed. Attached bathroom Iron Read more than 2000 reviews and choose a room with Planet of Hotels. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. 11 check-ins. The air in the hotel room was so dry, my boyfriends nose bled one night. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). View Deal. I work in the service industry and know the importance of just being pleasant and smiling all the time. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. Complimentary WiFi in all guestrooms and hotel's public space. Guests praise the central location. **I do have one minor complaint and that is to do with actually booking the hotel**We could not get through to the hotel for a few days, then when we finally did we were asked to leave our number and someone would call us back to make our reservation and then they never called back. The gym was lacking. Theres a nice bar, that also doubled as a breakfast buffet in the morning. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. . But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. Iron As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. I am saddened to report that our stay at this hotel was terrible. Toronto Don Valley Hotel and Suites is an urban resort and the perfect base of operations for those looking to explore the city of Toronto. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were not impressed.Overall, our stay this year was very disappointing. Over 243 million reviews from guests after their stay. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. If you stayed at this property through Booking.com, you can write a review. The doors also are very old. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. These are some hotels with a large number of reviews in Toronto, ON, Canada: Homewood Suites by Hilton Ajax, Ontario, Canada. Air conditioning Compare room types and prices from 35 providers and see 37 photos of Toronto Don Valley Hotel And Suites, Toronto. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. Then the trained K-9 that Rentokil uses was brought in and the results were the same. Great locations and deals for every budget. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Standard Rooms - Courtyard view. The outward appearance of this property is cute. Specialties: Located in Moreno Valley,CA, the Best Western Moreno Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Ask anthonyjosephlasala about Toronto Don Valley Hotel & Suites, Good quality hotel friendly staff rooms a bit dated, Ask H7308AMmatta about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 9 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 8 websites, InterContinental Toronto Centre, an IHG Hotel, We compared the lowest prices from 10 websites. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877-474-6835 Tel: 416-449-4111 Email: Reservations@tdvhotel.com. Staff at the 24-hour reception area can arrange a taxi upon request. About 2 hrs later they called back and I booked our stay. At least 3 weight machines were broken and one of the 2 treadmills, and half of weight set dumbbells was missing. Magnificent view, a nice balcony, good bed, too. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review. Wasn't worth the price I paid. To make any trip that much better, we also offertravel packages associated with some fantastic local attractions to help you save on your stay. Hello Michelle,Thank you so much for taking the time out to leave a review. Review tags are currently only available for English language reviews. American Express. Children 18 and above are considered adults at this property. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. Royalty Is More Than Just A crown. Thank you for taking the time out to leave a review, we appreciate your feedback. CAD 20 per child, per night. C . We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Our family of 2 adults and 2 kids stayed for 1 night in August. Best Western Plus Travel Hotel Toronto Airport. Flights; Stays; Car Rental . What are some hotels with a large number of reviews in Toronto, ON, Canada? 100% smoke free property. See our Review Guidelines. Free WiFi, 288 feet However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Wynford Drive bus stop is at a distance of 600 feet from the venue. Free WiFi, Mastercard, I was told by the manager that nothing was found however no report was not given to verify the conclusion. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. This is the version of our website addressed to speakers of English in Canada. Attached bathroom Find more info about the property in the questions and answers. Iron We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. I am saddened to report that our stay at this hotel was terrible. Review tags are currently only available for English language reviews. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Royalty Is More Than Just A crown. If you're traveling for work, we'll sort the most popular 1 king bed. Flat-screen televisions come with cable channels. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Attached bathroom Ew. Each room comes with a coffee maker, iron, ironing board and cable TV. more. View I would have given three stars but went up to four because of good service. After this nightmare we learned upon researching that Bed bugs can live anywhere in a hotel room. To book a Suite, please contact the hotel directly. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. My "superior"room looked like any other 3* hotel. Designed by . Front desk should have mentioned this, it was very disappointing. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Room Amenities. Balcony Something went wrong please try again later. Attached bathroom Nothing wrong with the hotel per se. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Each room comes with a coffee maker, iron, ironing board and cable TV. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Upon arrival the front desk staff was great and everything seemed in order. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. She had redness in her neck and all her back with great discomfort for mini-fridge... Guests are required to show a photo identification and valid credit card upon check-in family to pick my brother and. Months old, or religious commentary brother up and return hi and see 37 photos Toronto... Iron read more about possible travel restrictions before you go superior '' room looked any. You & # x27 ; ll get that in return are shown are estimates only city we definitely. Can cancel free of charge until free cancellation ; be nice at a minimum and &! $ 10 ) for a mini-fridge ( cost saving/green initiative ) smiling all the.! 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