Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. Therefore we recommend that it be used indoors or in an area protected from the elements. Momentum Camera app notifications are not working properly. Here are the requirements: Go to the cameras settings page. This is the best way to use a security camera. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) The other way is in the live view screen. Shop Momentum Axel Indoor 1-Camera Micro Sd Security Camera Systemundefined at Lowe's.com. Of Course! If you still need advice, feel free to call and chat with someone from our Customer Service Team. Go to the Arias live video screen, tap the Settings icon at the top right corner, then go to the Arias LIGHT settings screen. Check the voltage being supplied to your chime box and doorbell. On the tile, youll see the camera devices name at the top, and a recent image taken by that camera. 2. 3. Press the Add tile and select your camera from the list. The camera can stand on its own. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. The other way is in the live view screen. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. Tips: If the QR code scan fails, you can try a few things. a. From the Momentum app, select the Garage Door Controller camera tile that includes the camera screenshot. The device has Infrared (IR) night vision built right in. Some popular choices are: front door entry, babys bedroom, living room, and garage. Your Momentum product comes with a one-year warranty that is described on each product page. There are two ways to activate the siren. Press the Add tile and select your camera from the list. Therefore, we recommend that it be used indoors or in an area protected from the elements. This function is controlled only from the live view camera screen. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). Yes you can! 2. a. However, if you have an intercom or front gate control system instead of a regular doorbell, then the Knok most likely will not work with your home. Selecting this button will have the camera start recording in roughly 20 second clips. Is your thermostat far away from the router? The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. You will need your WiFi name and password when connecting your Meri thermostat to your home WiFi network. b. 5. While the Wi-Fi is being connected, the camera will show a blinked blue light. 2. a. It also has a pan and tilt feature so you can keep a full view of your garage and . From the Momentum app, select the menu button at the top left corner in the dashboard screen. But it can also be securely mounted on a table, wall, or ceiling. 2. Select the Momentum Garage Door Controller w/ Camera option, and follow the on screen prompts to complete the pairing process. Selecting this button will have the camera start recording. Remember to save the rule once finished. Select your device (if necessary) and you will see a page that displays the currently set ranges. a. However, the burglar will not be able to use the device since its still linked with your Momentum account. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. Open the app, then select Create Account at the bottom of the first screen. Your videos can then viewed from your Activity page. Next, remove the screws leading the micro-SD card slot and reset button. Select Knoks camera tile to enter the live view screen. There are two types of triggers: motion and sound detections. Yes, you may also do that as well while viewing the selected recording. These Videos might help. Make sure you have strong internet connection. Yes you will! Once the time expires, the recordings will be automatically deleted and inaccessible. Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds. Select the WiFi network that you want to connect to. Make sure you turned the switch back on from the breaker box. You must have an existing Momentum account to manage a cloud subscription plan. 1) Turn on Privacy Mode for your camera. The burglar would not be able to use the device to access your account. You can also rename your dashboard or created additional dashboards. Download the App for your specific Momentum product, create a new user account, sync, and youre set to go. Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. Video clips are recorded based on the Rules you set in the app. You will then receive a verification email link. b. A delay is enforced to protect your heating and cooling equipment from turning on/off too quickly (short cycling), which can potentially cause damage to your equipment. Note the recordings will be saved until the micro-SD card is full. A mobile device running on an Android 6.0+ or iOS 9.0+ platform. Tap on the tile to access the control and live view screen. It seems to demand a high quality signal for the setup process, but is more lenient after that. Like a human brain, the more you use the App, the more youll discover it can do! Download the Momentum" app and create a new user account. b. a. Make sure youve entered the correct Wi-Fi password. This means transparency. Here is the basic sequence of steps to follow. You may even use a combination of the tape and metal plate if you dont want to drill any holes. You should hear a clicking noise if inserted correctly. Select Settings, then select the thermostat you want to delete. Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. This process will erase the cameras current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. From the live view camera screen, tap the settings icon at the top right corner. The Momentum Axel is an indoor HD Smart Home Security Camera with remote monitoring capabilities that can be accessed from anywhere with an internet connection. A. Tap the button again to stop recording. If there are no obstacles, it can see as far as your eyes can see. This function is controlled only from the live view camera screen. This means transparency. Connect the provided wires into the terminals. Tap the middle right camera icon. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. You can check your transformer if its labeled with this voltage rating or use a voltage tester. Your micro-SD card must be 128GB or under. Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). This is most likely related to a pairing issue: 2. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. DO NOT disconnect the wires. d. Near concealed pipes Take everything out of the box and make sure you have all of the parts. Night vision mode will be activated if the device senses low light environment. It is a 12 digits Alphanumeric ID. 2. It is also programmed to try to avoid false alerts from trees and smaller uninteresting motion. 3. 1. Need a specialist? With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! - Make sure to lock the bracket before closing the rubber cap again. The device will then restart. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. Select the Help section on this page (top) that matches your product, and youll find specific guidelines for installation, including ideas on where to place your product for the best data capture success. 5. We would love to! Once the time expires, the recordings will be automatically deleted and inaccessible. A few things to check: With your hands-free device in Bluetooth- Pairing mode, select Momentum in the list of devices detected. Yes, with the exception of the older generation camera model MOCAM-01/02/03 since it runs on a different Momentum app. b. This camera is NOT water proof. Youll need it to claim the device under our free one-year warranty. The Plus plan saves recorded videos and photos for 7 days. If you have an existing wired doorbell, theres a good chance that the Knok will also work on your home! It will also depend on the size of the object you are trying to see as well as the environment you are in. DO NOT disconnect the wires. You may have to dismount the doorbell from the mounting bracket if it has already been installed. Make sure you have the latest app version available from the app store. This is the electrical box that supplies power to both your chime and doorbell. Tap on the blue tile and confirm the selection to activate the siren. (DO NOT disconnect the attached power wires. How do you connect an axel Momentum camera? There should be a solid WiFi signal icon on the main device screen. From the Momentum app, select the Knoks camera tile. b. Are you having problems pairing your camera? The flashlights are a helpful way for your camera to tell you what state it is in! Try force closing the app, then open back and try re-pairing. Yes! Select the Activity tile and select the Videos or Photos tab. Make sure your thermostats pairing process was successful. 3. Once in the live view screen, tap on the microphone icon once on the bottom left corner. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. We are committed to maintaining your loyalty and acting in good faith at all times. Following the trial period, your subscription will automatically renew until downgraded or cancelled. Update: The newer versions of the Momentum cameras work significantly better. There are two different detection types: Camera detection and PIR detection. The free plan includes unlimited live streaming. Currently we do not have a plan to allow 24 hr recording. However, make sure the doorbell can be positioned to view the area you care can see. However, the camera itself does not having a zooming lens. The camera will then be ready to pair again. However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. If your garage opener uses MyQ, Security+ 2.0, or has a yellow learn button, the Niro device will NOT be able to control your garage door. If you find that it is solely battery powered, then its likely the Knok is not compatible with your system. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. 6. Blinking Red light: Camera has failed to connect to a Wi-Fi network. - There is a metal bracket that locks the micro-SD card in place. a. Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. Here are some options for a resolution to the problem: 1. 1. However you MUST keep the power connected. ID can be found on the back of the thermostat. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. From there you will see an option to adjust how long the siren goes on for when activated. If you think you are missing a part, please contact our Customer Service Team: You may also subscribe for additional cloud storage if youd prefer. In the middle of the screen, press the blue garage door button and watch the action happen from the same screen. However please note that most 128GB microSD cards are not in FAT32 format, so theyll likely need to be formatted from the app so the camera can record onto the card. Its sort of like a walkie-talkie function, but better. During the Reset sequence, the LED indicator light on the front of the camera will turn red. Remove the cap and insert the micro-SD card into the slot. There could be several reasons. More information on how to do this here. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. This is your Momentum Apps home screen where you can view and access all of your paired devices. 2. Insert your micro-SD card into the micro-SD card slot on the left side of the camera. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. Business days for shipping are Monday-Friday, excluding holidays. ii. The Aria can only be mounted onto an existing wall floodlight location. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. However, at night the infrared (IR) camera light will reflect off the glass and greatly reduce any outside visibility. Tap the middle right camera icon at the bottom of the screen. All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. Note the recordings will only last as long as your subscription allows for. Make sure your thermostats power is on. Yes, you can. The choice depends on your projected use and needs. If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. The feed may take a few seconds to load and may take longer depending on the network speed. Scroll all the way to the bottom of the page, select Reset Thermostat If you think you are missing a part, please contact our Customer Service Team: Log into your account and select the three dots next to your subscription to Change Plan. This is necessary because the wiring must be available for the direct connections. 3. Near air ducts Simply follow the steps below. Sure you can! Press Save once youve selected the photo. While you are viewing the selected recording, press the download button at the lower right corner. Connect to WiFi. One is through the separate blue Siren control tile. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. Your Momentum App is brain center for everything you might want to do with your device. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. Once the card is inserted in the camera, the app will detect that its in the incorrect format and will allow you to reformat it directly to the proper FAT32 format. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. Tap the + icon, then take a new photo or choose a photo. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. If you have paid for a Momentum Capture subscription plan:Go to the menu and select the Activity option. Your photos can then viewed from your Activity page. c. Transformer with 16-24V AC Go to the Menu. First make sure the light is turned on before adjusting the brightness. Your micro-SD card must be 128GB or under. If there are wires, then the Knok is likely to work with your system. Once your Momentum product has left our warehouse, you can track the package via your individual tracking code. You may also delete the recording by swiping left on the specific activity from the activity page. Please refer to the installation guides for further instructions. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. If youre unable to restart your device from the app, your device may not be connected to the internet. Tap Set to lock the desired temperature. Your videos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). 2. Tap + on the screen to set the value to 1 Youll need it to claim the device under our free one-year warranty. For the Momentum Axel, you may also use a 5GHz network and router. At the top of your screen, youll see Customize Your Profile. Click on this. Yes, it has IR (Infrared) Night Vision. 8GB = 9 hours Thats an easy one! If it asks for a PIN, enter 0000. An existing wired doorbell or a new doorbell setup location You may purchase the Momentum Capture subscription plan through the main Momentumcam.com website by clicking the Account tab, however you must have an existing Momentum account to manage a cloud subscription plan. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. 1. Selecting this button will have the camera start recording. Make sure youre scanning the correct QR code from the thermostat screen. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. Wiring Assembly instructions. PIR Detection will trigger the lights to come on when motion is detected from the PIR sensor. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. 4. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. 1. 3. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. 4. 2. Tap the Settings icon from the devices main screen, then select Parameters and scroll down till you see Key Lock. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. You may customize your dashboard to your preference. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. Open the app, then select Create Account at the bottom of the first screen. There should be a WiFi icon on the main screen. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). Night vision mode is automatically activated when the camera senses a low light environment. In order to function, the device must be directly connected to a power source. 4. b. 2. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. Tap the first tile (top left corner tile) to choose the mode. d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. 4. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. It must also be at least Class 4 or higherand in FAT32 format. Make sure to select the correct System type that matches your heating/cooling system. Please note that delays may occur around holidays. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. 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